Civility

[Steve]

Received this message from Xerox Corp, after they helped me out 
(by email) with a copier problem.  I think it's interesting that this 
huge faceless corporation (there was no name on their message, just 
"webmaster") is so appreciative of a reply that simply said Thanks.  
(Could be automatically generated, I suppose, but seems unlikely)

Perhaps something to keep in mind during our periodic email wars...


------- Forwarded Message Follows -------

From:  Webmaster for Xerox

We were glad to help, and we appreciate your taking the time to say
"thank you."  It means a lot to us.

If we can be of any further help in the future, please let us know.
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