SCN: fyi

[Doug Schuler]

FYI...

Date: Thu, 21 Dec 2000 14:26:05 -0600 (CST)
From: Ben Stallings <stalling at tcfreenet.org>
To: afcn-members at lists.colorado.edu
Subject: Job opening at Twin Cities Free-Net

                           Twin Cities Free-Net (R) 
                      Coordinator of Individual Services
                                       
   APPLICATION DEADLINE:
          Wednesday, January 17, 2001.
          
   TITLE:
          Coordinator of Individual Services.
          
   PRIMARY PURPOSE:
          Oversee and manage Twin Cities Free-Net's services to
          individuals, including VT-100 dialup access to e-mail and the
          Web, online conferencing, and system administration. Look for
          more efficient ways to meet the information needs of low-income
          people and supervise the transition to these new ways. Work
          collaboratively with the Coordinator of Organization Services
          on key initiatives.
          
   REPORTS TO:
          TCFN board of directors.
          
   SUPERVISES:
          Volunteers, interns.
          
   HOURS:
          Approximately 20 per week, flexible schedule.
          
   SALARY:
          Starting at $15,000.
          
   RESPONSIBILITIES:
          
          + Coordinate system administration volunteers to keep the
            Free-Net server operational and up-to-date.
          + Supervise the maintenance (by volunteers) of the TCFN
            membership database, including registrations of new members,
            renewals of existing ones, and expirations of old ones.
          + Supervise the creation and distribution of training materials
            such as brochures, crib sheets and online help, as well as
            e-mail and telephone support.
          + Recruit and train additional volunteers as necessary, and
            cultivate an active volunteer culture where people help each
            other to learn.
          + Gauge the information needs of low-income people and how
            those needs are met by TCFN and by other agencies. Develop
            strategies of collaboration or competition to address those
            needs in an efficient and sustainable manner.
          + Market the services provided by TCFN to low-income people and
            the general public to promote awareness of our efforts.
          + Enforce the Free-Net's acceptable-use policy when it is
            violated.
          + Identify funding opportunities and help the board of
            directors apply for grants to supplement members' voluntary
            donations.
            
   KNOWLEDGE, SKILLS AND ABILITIES:
          
          + Proven experience in or knowledge of UNIX system
            administration and programming.
          + Experience in and knowledge of volunteer management a plus.
          + Demonstrated ability to delegate responsibility and to
            engender a team spirit in individuals supervised.
          + Ability to represent an organization through public speaking
            and in writing.
          + Ability to communicate effectively with volunteers, interns,
            board, staff, the media, and community representatives.
          + Ability to design and implement new strategies.
          + Excellent organizational skills.
          + Broad knowledge of computers and the Internet.
            
   QUALIFICATIONS:
          
          + Bachelor's degree in a relevant field desired, but a
            combination of experience and education will be considered.
          + Demonstrated familiarity and comfort with online
            communication, specifically E-mail and Web-based discussion
            forums.
          + Demonstrated ability to work as a team member and leader.
          + Experience in volunteer management/supervision a plus.
          + Demonstrated ability to present information both in person
            and in writing in a clear and compelling manner.
          + Minorities are encouraged to apply.
            
   TO APPLY:
          Submit a letter of intent, resume, and three references to Twin
          Cities Free-Net, PO Box 50503, Minneapolis, MN 55405-0503.
          Applications may also be faxed to 612-871-1653 or e-mailed as
          text or HTML to genmanager at tcfreenet.org.


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