Message Update

[Andrew Higgins]

SCN motd 1/27 5:30pm

2¢ 
2¢ SCN's Voice Mail message will be updated if there are any system problems.
2¢ Please call (206) 365-4528 to get the most current information.
2¢ 

2¢ 
2¢ ** We (and SPL) were disconnected from the Internet nearly all morning due
2¢ to a network problem at our Internet portal.  The network is still not
2¢ connected - it was supposed to be fixed at noon.  Dialup works, but mail
2¢ into and out of SCN will be delayed.
2¢ 


Why are we paying for voicemail if it's not going to be used? As far as I
know there was no message update today informing users of the nature of
the outage, yet someone at SCN had knowledge of it before 12pm today. The
rationale for obtaining USWest Voicemail(tm) was to give _all_ on the vm
team the accessibility and immediacy to address this *exact* situation.
This is not the first time that this has failed to happen (not by far),
this is just the first time I've been peeved enough to bang a trash can
lid about it. If the standard message is all we're going to offer 85-90%
percent of the time we are better off paying $19.95 for a bare bones
machine at Radio Shack. Voicemail is a needless and foolish expenditure if
not used as it was originally intended.

-Andrew


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