SCN: Possible Roles for SCN -- and what we can do about it...

[Rod Clark]

Lois Beedle wrote:
> > ... I have one poor volunteer for my church webpage at SCN
> > that still hasn't been able to upload a file successfully -
> > he is a Mac user and not UNIX knowledgeable.

Lois, 

   If he's using an FTP program that automatically asumes that
the upload path is /home/username/public_html (and many programs
do have this set as the default), then what you can try, that
might help, is this:

   Ask Operations to make a link from that path to the actual
path for the Web uploads, so he won't have to manually fiddle
with specifying the non-default path name. Like this:

        ln -s /web/ucc /home/ucc/public_html

   Then he can upload files without messing around.

   This is one of the things that baffles and defeats a lot of
IPs, especially the non-technical ones. We have asked Ops, about
6 months ago, to do this for all the IPs. We set up a test with
a test IP account and showed that it workd just fine, when done
this way. But as far as I know, it isn't yet being done yet. I
do think this IP setup step would imporove the success rate of
nonprofits' getting their sites up quite a lot. It would make
SCN's upload process for IPs standard, as compared to other
ISPs, which would be a big improvement.

Rod Clark

* * * * * * * * * * * * * *  From the Listowner  * * * * * * * * * * * *
.	To unsubscribe from this list, send a message to:
majordomo at scn.org		In the body of the message, type:
unsubscribe scn
==== Messages posted on this list are also available on the web at: ====
* * * * * * *     http://www.scn.org/volunteers/scn-l/     * * * * * * *