SCN: Re: Qwest & Privacy (was RE: your mail)

[patrick]

Jim,

Thanks much for the info. I posted it to the SCN home page.
Admittedly, I don't follow the local news unless I see it in the NY
Times!

Patrick
Seattle Community Network

--- Jim Loring <design at eskimo.com> wrote:
> We might want to add
> http://seattlepi.nwsource.com/local/55683_phone24.shtml
> as apparently Qwest has changed its marketing plans.
> 
> 
> Also, the Washington State UTC has a questionnaire out that could
> be
> included, and is attached below. This can also be found in Word
> format at
>
http://www.wutc.wa.gov/webimage.nsf/003e7e1f64b79b36882564b30062ac85/27ef005
> 3e321452f88256b4a006de8a7!OpenDocument
> 
> 
> Thanks - Jim
> design at eskimo.com
> 
> -----
> 
> 
> The best thing that can be done at this stage is to encourage as
> many people
> as possible to fill out our questionnaire. It's more convenient
> than public
> testimony and will have the same effect. The questionnaire is
> available as a
> word document on our web page.
> 
> Here are the questions:
> 
> 1.  What is your preference for giving approval to the phone
> company for the
> use of your private information?  "Opt-in" (you must give your
> permission
> before your account information is used) or "opt-out" (your account
> information may be used unless you direct otherwise)?
> 
> 2.  Should a telephone company inform customers of its policy to
> use the
> "opt-out" method at the time the customer orders new service?
> 
> 3.  As a telephone company customer, is there any account
> information you
> don't mind the utility sharing with outside firms or marketing
> partners
> without your prior approval?  Please explain.
> 
> 4.   Should notices regarding use of customers' private account
> information
> be included as a bill insert or in a separate mailing?
> 
> 5.   How many notices should the phone company send to the customer
> if the
> utility uses the "opt-out" method before the company can assume the
> customer's approval?
> 
> 6.   Should the telephone company be required to send "opt-out"
> notices to
> its customers once a year?
> 
> 7.   How would the release of your telephone account information
> affect you?
> Please describe.
> 
> Questions for Qwest Customers Only
> 
> 8.  Did you receive the notice on this topic with your bill that
> arrived
> between December 10 and January 10?
> 
> 9.  Did the statement that accompanied your bill, that was titled,
> "The
> following information does not impact your Qwest billing" make you
> more or
> less inclined to read it? Circle your answer or please let us know
> what you
> thought.
> ·    Read it.
> ·    Skipped it figuring it didn't affect me.
> ·    Other comments:
> 
> 10.  Did you try to "opt-out" by contacting the phone company or on
> the
> website?  If so, what was your experience?
> 
> Other comments:
> 
> 
> Name and Mailing Address:  (Please include zip code):
> 
> 
> Would you like to be on the WUTC mailing list for this topic?
> 
> 
> >>>>><<<<<
> Tim Sweeney
> Washington UTC Public Affairs
> Visit our website:  www.wutc.wa.gov
> 360-664-1118
> 
> 
> 
> 
> 
> -----Original Message-----
> From: owner-webeditors at scn.org [mailto:owner-webeditors at scn.org]On
> Behalf Of
> Rod Clark
> Sent: Sunday, January 27, 2002 2:30 PM
> To: Said It; webeditors at scn.org
> Cc: webmaster at scn.org
> Subject: Re: your mail
> 
> On Fri, 25 Jan 2002, Said It wrote:
> 
> > It'd be great if you linked Quest email on front page -- to
> > encourage messages. thanks!
> 
> Adriene,
> 
>    I've sent your note to Patrick Fisher, who edits the home
> page and who posted the Qwest notice.
> 
>    On Qwest's site, I don't see any e-mail addresses for anyone
> or any office at Qwest who is responsible for privacy questions
> or for regulatory affairs. There is no e-mail contact
> information on Qwest's privacy policy page, or on their privacy
> opt-out page.
> 
>    The e-mail address for the WUTC office that is handling this
> issue is privacy at wutc.wa.gov.
> 
> Rod Clark
> webeditors at scn.org
> 
> 


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